1. Introduction
Radic.AI ("we", "us", "our") provides an AI-powered platform for generating ad creatives, automating campaign workflows, and consolidating advertising performance reporting. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your data.
2. Data We Collect
- Personal Information: Name, email address, company name, job title (when provided during sign-up or via communication).
- Usage Data: IP address, browser type, device information, pages visited, time spent on the site, and features accessed.
- Ad Account Data: Campaign metrics (e.g., spend, impressions, clicks, conversions) retrieved through APIs from linked ad platforms (e.g., Meta, Google, LinkedIn, TikTok, Amazon) with your explicit consent.
3. How We Use Your Data
- Deliver and personalize our services.
- Generate ad creatives and campaign recommendations.
- Consolidate cross-platform reporting.
- Analyze user behavior for product improvements.
- Communicate updates, features, or support information (you may opt out of marketing communications at any time).
- Comply with legal and security requirements.
4. Data Sharing & Disclosure
We may share your information with:
- Service Providers: For hosting, analytics, and customer support.
- Ad Platform APIs: To access and consolidate campaign performance data, only with your consent.
- Legal Authorities: When required by applicable law or court order.
We do not sell or rent your personal data to third parties for marketing purposes.
5. Cookies & Tracking
We use cookies and similar tracking technologies to:
- Enable essential site functionality (login, account management).
- Improve platform performance.
- Analyze usage trends.
Where required by law (e.g., in the EU/EEA), we will present a cookie consent banner to obtain your preferences.
6. Data Retention
- We retain personal data while your account is active or as needed to provide services.
- Aggregated and anonymized data may be retained for analytics.
- You can request data deletion at any time (see Section 8).
7. Security
We implement reasonable technical and organizational safeguards, including:
- Data encryption in transit and at rest.
- Access controls and authentication protocols.
- Regular system security reviews.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for data processing.
- Request a copy of your data.
- File a complaint with your local data protection authority.
Contact us at support@radic.ai to exercise these rights.
9. Changes to This Policy
We may update this Privacy Policy to reflect new features, legal requirements, or operational changes. Updates will be posted on this page with a revised "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
Email: support@radic.ai
Address: Radic Advertising Technology Private Limited, Surya Towers, 2nd, Sardar Patel Rd, Kalasiguda, Secunderabad, Telangana 500003